If you are a first time client please book either via phone call, text or email. You will receive your online username and password at the end of the first session. You can make a future appointment either before you leave the session or online. If you fail to reschedule or cancel 24hr before the appointment sixty percent of session(s) fee will be applied. No show will be charged in full price, or will not be able to make future appointments with Akossage. Thank you for your understanding!